Partnering with Helping Hands

What this means for you

We have been working hard to find the best possible partner to deliver the full breadth of specialist home care to our homeowners, should you ever need it, and we’re pleased to confirm that Helping Hands has been selected.

Helping Hands have been caring for people across the UK for over 35 years. They are registered with the CQC to deliver both personal and TDDI care (Treatment of Disease, Disorder, or Injury).

Every carer is directly recruited, trained, and supported by them. As a specialist provider they can offer a broader range of care than has previously been available to you.

Helping Hands organise their care model entirely around the needs of each individual, flexing in both time and expertise if those needs change, so that the support you receive always reflects exactly what you need to keep living the life you love in your home.

This new partnership aligns with how home care is delivered across other Elysian Residences, with positive feedback from homeowners.

Your questions answered

The flipbook below includes everything from the information pack you received with your letter, plus any other FAQs we may have added since the information pack was printed.

We know there will be things you still want to ask. We’ve put together answers to the questions we’re hearing most and the flipbook below will be refreshed with your questions as we receive and answer them.

You are welcome to share the flipbook link with family members.